Managing Public Disputes: A Practical Guide for Professionals in Government, Business and Citizen's Groups
- Brand: Jossey-Bass
- Product Code: 0787957429
- Availability: In Stock
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$13.94
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Managing Public Disputes: A Practical Guide for Professionals in Government, Business and Citizen's Groups
Used Book in Good Condition
For more than a decade, Managing Public Disputes has been the first choice, hands-on guide for managers, offering useful instructions for handling a wide range of large and small public controversies from the national to the community level. It includes:
Managing Public Disputes: A Practical Guide for Professionals in Government, Business and Citizen's Groups
Used Book in Good Condition
For more than a decade, Managing Public Disputes has been the first choice, hands-on guide for managers, offering useful instructions for handling a wide range of large and small public controversies from the national to the community level. It includes:
- Ten proven principles for managing conflict
- A comprehensive framework with step-by-step procedures for creating productive outcomes
- Seven illustrative case examples
- Detailed advice on effective methods for collecting information, conducting interviews, and analyzing a conflict situation
- Suggestions for handling special problems such as reluctant participants, keeping people at the negotiation table, and handling situations where emotions are running high
- Eight tasks targeted for designing an overall strategy for managing public disputes
Specifications | |
Binding | Paperback |
Brand | Jossey-Bass |
Color | Multicolor |
EANs | 9780787957421 |
ItemPartNumber | Illustrated |
Manufacturer | Jossey-Bass |
ProductGroup | Book |
Title | Managing Public Disputes: A Practical Guide for Professionals in Government, Business and Citizen's Groups |
UnitCount | 1 |
UPCs | 000787957429 |