Managing Public Disputes: A Practical Guide for Professionals in Government, Business and Citizen's Groups

Managing Public Disputes: A Practical Guide for Professionals in Government, Business and Citizen's Groups

  • Brand: Jossey-Bass
  • Product Code: 0787957429
  • Availability: In Stock
  • $13.94



Details
Managing Public Disputes: A Practical Guide for Professionals in Government, Business and Citizen's Groups

Used Book in Good Condition
For more than a decade, Managing Public Disputes has been the first choice, hands-on guide for managers, offering useful instructions for handling a wide range of large and small public controversies from the national to the community level. It includes:
  • Ten proven principles for managing conflict
  • A comprehensive framework with step-by-step procedures for creating productive outcomes
  • Seven illustrative case examples
  • Detailed advice on effective methods for collecting information, conducting interviews, and analyzing a conflict situation
  • Suggestions for handling special problems such as reluctant participants, keeping people at the negotiation table, and handling situations where emotions are running high
  • Eight tasks targeted for designing an overall strategy for managing public disputes
Specifications
Binding Paperback
Brand Jossey-Bass
Color Multicolor
EANs 9780787957421
ItemPartNumber Illustrated
Manufacturer Jossey-Bass
ProductGroup Book
Title Managing Public Disputes: A Practical Guide for Professionals in Government, Business and Citizen's Groups
UnitCount 1
UPCs 000787957429

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